Your phone rings and the caller ID shows an unfamiliar number. Against your better judgment you answer the call and hear “Can you hear me now?” Although the voice on the other end sounds like a real person, it’s really a pre-recorded robocall- and is illegal. The FTC reports hundreds of people have received calls like this. Here’s what to do if you get a call from someone you don’t recognize asking “Can you hear me?”
- Don’t respond, just hang up. If you get a call, don’t press 1 to speak with a live operator or any other number to be removed from the list. If you respond in any way, it can lead to more robocalls- and they are likely to be scams.
- Contact your phone provider. Ask your phone provider what services they provide to block unwanted calls. Most smartphones will now allow you to block the number straight from your call log.
- Put your phone number in the Do Not Call registry. You can access the registry online by visiting www.donotcall.gov or by calling 1-888-382-1222. Callers who do not respect the Do Not Call rules are more likely to be crooks.
- File a complaint with the FTC. Report the experience online by visiting www.ftccomplaintassistant.gov or call 1-877-382-4357.
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