This page uses JavaScript. Your browser either does not support JavaScript or you have it turned off. To see this page properly please use a JavaScript enabled browser.
Sandia Area Go to main content

Need help with Online Banking?

Have questions about Sandia Area's online banking system? We're here to help. Find out how to retrieve your User ID, reset your password, watch instructional videos and more.


 Did you forget your User ID?

If you forgot your User ID, please call the Member Service Center at (505) 292-6343 ext. 5, or (800) 228-4031 ext.5. A Member Service Representative will verify your identity and assist you with your User ID.


 Did you forget your Password?

Select “Forgot Password” under the login area of our homepage. You will be guided through the steps of resetting your password. Learn more about setting strong passwords here ►


 If you need additional assistance

Please call our Member Service Center at (505) 292-6343 ext. 5, or (800) 228-4031 ext.5.

Go to main navigation