Contact Us
Phone Assistance
Call or Text
Monday - Friday 8:00 am - 6:00 pm
Saturday 9:00 am - 1:00 pm
505.292.6343
Toll Free outside NM: 800.228.4031
Call24
505.292.6900 (click here for a menu)
800.544.7287
Sandia Area Investment Services
505.256.6070
Other Assistance
Chat
Ask Sage 24/7/365
Live chat available:
Monday - Friday 9:00 am-6:00 pm
Saturday 9:00 am-1:00 pm
Sandia Area Federal Credit Union
PO Box 18044
Albuquerque, NM 87185-0044
Use this address for general questions about our products or services. Electronic mail is not secure, and should not include confidential or personal information.
Monitored:
Monday to Friday 9:00 am-6:00 pm
Saturday 9:00 am-1:00 pm
Secure eMail
Use our encrypted Secure eMail for any questions containing personal information. Log in to Online Banking and select the "Messages" icon.
Monitored:
Monday to Friday 9:00 am-6:00 pm
Saturday 9:00 am-1:00 pm
Account Closure
Members can initiate the account closure process by contacting us via secure chat, text/call at 505.292.6343, or by contacting us directly at member.services@sandia.org. For questions regarding personal information and retention see privacy policy. Click here for the privacy policy
Report a lost or stolen card
Debit Mastercard®
1.800.453.4270
Sandia Area Mastercard® Credit Card
1.800.325.3678 or International Collect 636.722.7111
Report Debit Card Fraud
If you have recently experienced unauthorized debit card activity, click below to report it immediately.
The fastest way to get a response concerning your account is to contact Sandia Area’s staff. The Supervisory Committee at Sandia Area will review situations that have not been resolved. The address of the Supervisory Committee is PO Box 18061, Albuquerque, NM 87185.
You may contact our CEO at SAFCU.CEO@sandia.org with any questions or concerns you may have.
Holiday Closures
New Year's Day
Thursday, January 1, 2026
Memorial Day
Monday, May 25, 2026
Labor Day
Monday, September 7, 2026
Thanksgiving Day
Thursday, November 26, 2026
Martin Luther King Jr. Day
Monday, January 19, 2026
Juneteenth
Friday, June 19, 2026
Indigenous Peoples' Day
Monday, October 12, 2026
Christmas Eve
Thursday, December 24, 2026
@ 3:00pm
Presidents' Day
Monday, February 16, 2026
Independence Day
Saturday, July 4, 2026
Veterans Day
Wednesday, November 11, 2026
Christmas Day
Friday, December 25, 2026
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