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Contact Us

 
 
 


Phone Assistance


Call or Text

505.292.6343

Monday - Friday 8:00 am - 6:00 pm

Saturday 9:00 am - 1:00 pm

505.292.6343
Toll Free outside NM: 800.228.4031


Call24

505.292.6900 (click here for a menu)
800.544.7287


Sandia Area Investment Services

505.256.6070


Other Assistance


Chat

Ask Sage 24/7/365

Live chat available: 

Monday - Friday 9:00 am-6:00 pm

Saturday 9:00 am-1:00 pm


Mail

Sandia Area Federal Credit Union

PO Box 18044
Albuquerque, NM 87185-0044


eMail

member.services@sandia.org

Use this address for general questions about our products or services. Electronic mail is not secure, and should not include confidential or personal information.

Monitored:

Monday to Friday 9:00 am-6:00 pm

Saturday 9:00 am-1:00 pm


Secure eMail

Use our encrypted Secure eMail for any questions containing personal information. Log in to Online Banking and select the "Messages" icon.

Monitored:

Monday to Friday 9:00 am-6:00 pm

Saturday 9:00 am-1:00 pm


Report a lost or stolen card


Debit Mastercard®

1.800.453.4270


Sandia Area Mastercard® Credit Card

1.800.325.3678 or International Collect 636.722.7111


Report Debit Card Fraud

If you have recently experienced unauthorized debit card activity, click below to report it immediately.

Report Fraud

 


The fastest way to get a response concerning your account is to contact Sandia Area’s staff. The Supervisory Committee at Sandia Area will review situations that have not been resolved. The address of the Supervisory Committee is PO Box 18061, Albuquerque, NM 87185.


You may contact our CEO at SAFCU.CEO@sandia.org with any questions or concerns you may have.


Holiday Closures

  • January 1st, 2024: New Year's Day
  • January 15th, 2024: Martin Luther King Jr. Day
  • February 19th, 2024: Presidents' Day
  • May 27th, 2024: Memorial Day
  • June 19th, 2024: Juneteenth
  • July 4th, 2024: Independence Day
  • September 2nd, 2024: Labor Day
  • October 14th, 2024: Indigenous Peoples' Day
  • November 11th, 2024: Veterans Day
  • November 28th, 2024: Thanksgiving Day
  • December 25th, 2024: Christmas Day

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