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Contact Us


Phone Assistance

Call Center hours are 8:00 am - 6:00 pm Monday through Friday; 9:00 am - 1:00 pm Saturday.


Call or Text

Main number: 505.292.6343
Toll Free outside NM: 800.228.4031


Call24

505.292.6900 (click here for a menu)
800.544.7287


Sandia Area Investment Services

505.256.6070


Sandia Area Insurance Group

505.256.6199


Other Assistance


Mail

PO Box 18044
Albuquerque, NM 87185-0044


eMail

member.services@sandia.org

Use this address for general questions about our products or services. Electronic mail is not secure, and should not include confidential or personal information.


Secure eMail

Use our encrypted Secure eMail for any questions containing personal information. Log in to Online Banking and select the "Messages" icon.


Report a lost or stolen card


Debit Mastercard®

1.800.453.4270


Sandia Area Mastercard® Credit Card

1.800.325.3678 or International Collect 636.722.7111


Report Debit Card Fraud

If you have recently experienced unauthorized debit card activity, click below to report it immediately.

Report Fraud

 


The fastest way to get a response concerning your account is to contact Sandia Area’s staff. The Supervisory Committee at Sandia Area will review situations that have not been resolved. The address of the Supervisory Committee is PO Box 18061, Albuquerque, NM 87185.


You may contact our CEO at SAFCU.CEO@sandia.org with any questions or concerns you may have.


Holiday Closures

  • January 17th, 2022: Martin Luther King Jr. Day
  • February 21st, 2022: Presidents' Day
  • May 30th, 2022: Memorial Day
  • June 20th, 2022: Juneteenth (Observed)
  • July 4th, 2022: Independence Day (Observed)
  • September 5th, 2022: Labor Day
  • October 10th, 2022: Indigenous Peoples' Day
  • November 11th, 2022: Veterans Day
  • November 24th, 2022: Thanksgiving Day
  • December 26th, 2022: Christmas Day (Observed)
  • January 2nd, 2023: New Year's Day (Observed)

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