Financial Fraud & Security Center
Educate | Act | Avoid
Scams and fraud are everywhere — and the first line of defense is you. Sandia Area is here to help you stay protected, recover if needed, and never face it alone.
Report FraudEND_CONTENT_BLOCK_1
START_CONTENT_BLOCK_1
We're Here to Help
How to Report Card Fraud
If you suspect that you are a victim of debit or credit card fraud, take the following measures to protect yourself and your identity.
Call Sandia Area
Credit Card Fraud
Debit Card Fraud
Know What to Look For
Types of Fraud & Scams
Phishing & Smishing Scams
These scams use fake emails, texts (Smishing), or websites to trick you into giving up personal information like passwords or banking details.
Wire Fraud
Fraudsters pose as trusted contacts or businesses to convince you to wire money, but once it's sent, it's almost impossible to get back.
Credit & Debit Card Fraud
This happens when someone steals your card details to make unauthorized purchases or withdrawals, often without you realizing it right away.
Romance Scams
A romance scam happens when someone pretends to be interested in a relationship online, gains your trust, and then asks for money or personal details.
Imposter Scams
An imposter scam happens when someone pretends to be a trusted person—like a government official, tech support, or even a family member—to trick you into sending money or sharing personal information.
Check Fraud
Scammers use fake, altered, or stolen checks to trick you into sending money before the bank realizes the check is bad.
Protecting Your Personal Information
Scam of the Month
October is Cybersecurity Awareness Month. Scams are getting more sophisticated every day, so it's more important than ever to protect your personal information and your money. Scammers often rely on two things: reused passwords and a moment of panic.
How to Stay Safer Online
- Use a unique password for every account. If a scammer gets one password you've reused, they can log in to every account that shares it.
- Turn on multifactor authentication (MFA) wherever it's available for an extra layer of protection.
- Watch for messages meant to stress you out. For example, you might get a text about an $800 shopping spree you didn't make, asking you to confirm or deny it. If you reply "deny," scammers may call you and ask for your personal information.
- Hang up or block the text. Sandia Area will never ask for your account number, password or PIN by phone, email or text message that we initiated.
If you think you've been targeted, call Sandia Area at 505.292.6343 as quickly as possible so we can help secure your accounts.
Remember: If something seems too good to be true, stop and verify it before you act.
Monthly Fraud Friday Segment
Fraud Friday October 2026:
Sandia Area offers tips on how to protect your personal data from mobile cybercriminals
Protect Yourself from Fraud
Resources & Support
Enable Multi-Factor Authentication (MFA)
Adding MFA to your online banking enhances security by requiring a second verification step, such as a code sent to your phone. This helps prevent unauthorized access, even if your password is stolen.
Add a Codeword to Your Accounts
Adding a codeword to your online banking safeguards your finances from scammers, even if they call pretending to be you. Keep your codeword safe—avoid writing it down and store it securely.
Secure Your Accounts
Use strong, unique passwords for your personal accounts such as online banking or WiFi. Store passwords securely and never share them with family or friends.
DON'T Trust Caller ID
Scammers are known to spoof numbers of legitimate businesses. If something feels off, hang up and call the company back directly—no matter what your caller ID says.
DON'T Be Pressured
Many scam tactics rely on triggering your sense of urgency to act fast. Don't be tempted. Take a moment to think, verify claims, and research the issue before revealing any information.
DON'T Click
Links in emails and texts are a prime way scammers try to get your information. Those links could even contain malware. When in doubt, type the URL directly into your browser instead.
How to Use Debit Card Lock
Easily manage your card with Debit Card Lock. Temporarily block it if it's lost or there's suspicious activity, and unlock it anytime.
How to Use Travel Notices
Making travel plans? Watch the video to learn how to submit a notice to avoid disruptions.
Read More
Fraud & Security Educational Resources
Arm Yourself Against Fraud
Learn how to recognize common scams, protect your personal information, and use the tools Sandia Area offers to keep your accounts safe.
Read More
A Guide to Spotting Fraud and Protecting Yourself
Discover the red flags of fraud, how to verify suspicious contacts, and the steps you can take — along with tools Sandia Area provides — to keep your personal and financial information secure.
Read More
Keep Your Online Credentials Safe
Your online banking username, password, and security settings are the keys to your finances — here's how to protect them and stay one step ahead of the scammers trying to get in.
Read More
