Frequently Asked Questions
Yes, your card can be used anywhere Mastercard is accepted.
New accounts receive accompanying check/debit cards at no cost. When your card expires, you will receive a new card at no cost. If you need a replacement card there may be a $5 charge.
There is a $500 withdrawal limit for debit cards.
When you use your debit card at some merchants like gas stations, hotels or rental cars, they put a "hold" on funds, usually the purchase total. These transactions do not post to your account immediately, but funds in the amount of the purchase will be placed on hold in your checking account. This is a way of reserving those funds in your account for the debit card purchase. Most holds are removed automatically when the transaction posts to your account – usually within one or two days.
The terms "debit card" and "check card" mean the same thing. A debit card withdraws money from your checking account as a check does; therefore, it debits your account. It can be used to make purchases at any retail establishment that accepts Mastercard debit cards.