Frequently Asked Questions
Yes. If a merchant is not yet chip-activated, you can continue to swipe your card.
If you would like to have your PIN reissued, please call us at 505-292-6343 ext.5 or 800-228-4031 ext. 5.
At the merchant terminal, following the dipping of your card, if a PIN is required the terminal will guide you with the steps for PIN entry.
Whenever you use your card at a chip-activated terminal. The embedded chip generates a one-time use code. This code is virtually impossible to counterfeit and helps reduce in-store fraud.
A chip card is a standard-size plastic credit card that contains an embedded microchip as well as the traditional magnetic stripe. The chip encrypts information to increase data security when making transactions at a chip-enabled terminal. Sandia Area’s Credit and Debit Cards now feature chip technology. You'll enjoy global acceptance plus an enhanced level of security.
EMV stands for Europay, MasterCard, and Visa. These three companies were the original companies to begin the technical standard for chip cards.
You can use your card at millions of places that accept MasterCard® credit cards, at home and around the world.
Sandia Area credit cards have the capability of requiring a signature and accepting a PIN. However, if the merchant terminal has the capability of accepting a signature, the transaction will default to signature. If the merchant accepts only a PIN, the PIN will be required.
No. There are no additional fees to use a chip card.